Cookies Policy
Effective Date: March 2, 2026
At The Tupou Kava Company, we use cookies and similar technologies to operate our website, enhance user experience, analyse website traffic, and support lawful marketing activities.
This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember user preferences, improve performance, and provide information about how visitors interact with the site.
Cookies may collect information such as browser type, device information, IP address, and website usage data.
Types of Cookies We Use
Essential Cookies
These cookies are necessary for core website functionality, including:
- Secure checkout
- Account login
- Shopping cart features
- Fraud prevention
Without these cookies, the website may not function properly.
Performance & Analytics Cookies
These cookies help us understand how visitors use our website, such as:
- Pages visited
- Time spent on pages
- Website performance metrics
This information is used to improve website functionality and user experience.
Functional Cookies
These cookies remember user preferences such as:
- Language selection
- Region
- Saved settings
They help provide a consistent and personalised browsing experience.
Advertising & Marketing Cookies
These cookies may be used to:
- Deliver relevant advertisements
- Measure the effectiveness of marketing campaigns
- Track interactions with promotional content
They may rely on browser or device identifiers and may involve third-party service providers.
Why We Use Cookies
We use cookies to:
- Operate and secure our website
- Enable shopping and checkout functionality
- Analyse traffic and improve website performance
- Personalise content and user experience
- Support lawful advertising and marketing activities
Managing Cookies
You may manage or disable cookies through your browser settings at any time.
Please note that disabling certain cookies may impact website functionality, including login access, checkout processes, and saved preferences.
Where applicable, you may also manage cookie preferences through consent tools available on our website.
Third-Party Services
We may use third-party service providers (such as analytics providers or advertising platforms) that set cookies on our behalf. These providers are required to handle information in accordance with applicable Australian privacy laws.
Contact Us
If you have any questions about this Cookies Policy or how we handle personal information, please contact us:
Company Name: The Tupou Kava Company
Address: 1/8 Macpherson Street, Cremorne NSW 2090
Phone: +61 448588380
Email: hello@tupoukava.com.au
Customer Support Hours
Monday – Friday: 9:00AM - 6:00PM
Saturday and Sunday: Closed
Time Zone: (GMT+10:00) Australian Eastern Standard Time (Sydney)
Response Time: We respond within one business day